We chose to rent as opposed to mortgage, prior to adoption, as we weren’t sure what the children’s needs were going to be and whether we would need to move etc. But also because, although it would add financial pressure… it would take the stress out of problems “it’s someone else’s responsibility”. Not to disrespect the house, but you know… if the boiler breaks, I call someone, I don’t need to concern myself with who’s the best person to fix, whether it’s a good enough price etc. etc. I can just concentrate on the children. And that would be that.
Or so we thought.
We were in our previous house for 5+ years, through a family friend who just paid an insurance to get all the work done, and anything they had to do they just got on with. So we thought, when we moved, we should go through an agency as hen they would be on top of things too. But nope.
The day we got our keys we were told “oh, by the way, this isn’t working but don’t worry, we’ll get it fixed.” Well time passed, we had a to unpack, go to a wedding and such. And suddenly I realised 3 months had passed and the job hadn’t been done. Well… it’s almost 7 months to the day since we moved in and the job (which was half started just before Christmas), has finally been completed.
The agency, naturally, are trying to rid themselves of all blame of it taking so long. What they aren’t understanding is I am a reasonable person. A simple acceptance that they made mistake, an apology and assurances that they will do better in future and I would have been happy and ready to get on with my tenancy in peace. But there have been several other problems too. Not least them going back to the landlord and saying I have lied about several things I have told him.
Are they failing to grasp the concept that I am the customer, and they have told me these things and therefore I know the truth? And therefore calling me a liar is very unlikely to make us want to renew the tenancy, let alone recommend that others have their custom.
In fact, I am on the verge of speaking to the Letting Agent Redress Scheme because frankly, it’s not right and nor should they do this to other people. They basically think it’s acceptable to wind the landlord up to the point of him coming to our door (unannounced) all confrontational. Pretty sure that, in itself, breaks the tenancy agreement.
Anyhow, the kids were here when he turned up, and that’s why I have been absent. They heard it all. Cue self harm, anxiety, sleeplessness and meltdowns.
I have had enough of being stuck under someone else’s rules and restrictions. We aren’t allowed to even put pictures/posters up, get a pet or even add a splash of colour/put up border or anything for the children. And yet, we are allowed to be called liars, not have work done in a reasonable time frame and be talked down to at our own “home”. We will move when this tenancy is up, and by the time the lease is up on our next tenancy, I will have a mortgage underway.
When I get an idea in my head, I am one determined little beast, so watch this happen! hehe